Do you need help?
Contact Form
Looking for information about your orders?
Log in to your account, you'll find all the information you need.
If you placed your order as a guest, contact us at assistenza@londonstore.it: we will provide you with all the information and, in case of return, the prepaid label.
If you need information about:
- Tracking your order
- Returns
- Refunds
- Payment methods
- Shipping times
- Stores
We recommend you visit our help pages by clicking on the topic you're interested in.
If you need to contact us directly you can:
- OPEN A TICKET
- send an email to: assistenza@londonstore.it
- call +39 081 0606988 (Monday to Friday 10.00-13.00 and 14.00-18.00)
HELPFUL ANSWERS
I opened a support ticket. How long will it take for me to receive a response?
All support requests are handled the same day. If received during off-hours, they will be processed on the next available business day.
